General Terms and Conditions of Car Rental
By this agreement, the private car rental company Voyatzi Evangelia, hereinafter referred to as Vorent Car Rental & Transfer, leases to the undersigned lessee the car listed herein (including any car that replaces it) in accordance with the following terms and conditions and agreements as well as those listed on the front of the car, which the lessee fully accepts.
The Lessee has taken delivery of the car which he has examined and found to his absolute satisfaction, in perfect condition and fit for the use and purpose for which he is leasing it. The Lessee shall return to vorent car rental & transfer the car and all forms, tools and accessories (spare tire, jack, tools, tools, pharmacy, fire extinguisher, triangle, antenna) accompanying it in the condition in which it was received, and at the time and place specified herein.
Otherwise, and after the agreed return time has elapsed, the Lessee shall be obliged to pay Vorent Car Rental & Transfer, the normal charge for usage compensation and compensation for any positive and consequential damage to Vorent Car Rental & Transfer. After 30 minutes from the agreed delivery time of the car, the Lessee shall be charged one (1) additional day of rental. Vorent Car Rental & Transfer reserves the right to regain possession and use of the car at any time without notice and without the consent of the Lessee, but at the Lessee’s expense, from anywhere and by any means, in any case where, in its judgment, there is a risk of damage or loss of the car and a risk of non-receipt of compensation. Vorent Car Rental & Transfer has the right, except in the above case, to regain possession and use of the car if it has been used or is being used in breach of the terms of this agreement or the predetermined rental period.
Throughout the duration of the lease, the lessee and whoever signs this agreement is obliged to make good use of the car in accordance with the purpose and the present agreement, to check its mechanical condition, the existence of oil, water, etc., the condition of the tyres and its safety, to lock and store it using the security systems and to take measures to prevent theft or reduction of its value in general.
If the lessee wishes to extend the rental of the car, he/she must notify Vorent Car Rental & Transfer in writing at least 24 hours before the end of the rental period to obtain written approval, subject to availability. Failure to do so will result in civil and criminal liability for unlawful use and possession of the car.
The lessee must comply with the applicable provisions of the Highway Code and any other traffic regulations. In the event of a fine for violations of the traffic regulations, the penalty and the fine shall be borne solely by the lessee.In the event that the license plates of the car are removed by the competent authorities through the fault of the lessee due to a violation of the traffic regulations or illegal parking, then the lessee shall be charged 15 euros per day and for each day of withholding the license plates of the car by the competent authorities, plus 40 euros in administration costs.
It is expressly forbidden for the lessee to use the car for :
a) carry heavy goods and luggage
b) transporting more persons than indicated in the registration certificate
c) leasing it to third parties,
d) to follow or take part in motor vehicle races,
e) allowing it to be driven by others not specified in the contract of hire.
f) use it for illegal activities, transport.
In the event of an accident or other incident (fire, theft, etc.) the lessee or the additional driver is immediately obliged to:
a) not to acknowledge fault or guilt and claims of third parties in any way, directly or indirectly
(b) to note the names and addresses of the eyewitnesses and the name and address of the driver and the details of the car with which the car may have collided
(c) notify the police to ascertain the fault of the third party and to treat any existing injuries
d) immediately contact Vorent Car Rental & Transfer by telephone or any other means at the telephone numbers shown on the insurance policy.
e) to collect any information from any third party
f) to photograph the scene of the accident and the cars involved in the accident if possible.
The lessee is obliged within 24 hours to complete and sign an accident/theft report at the Vorent Car Rental & Transfer branch and to hand over any documents or information relating to the accident. In case of theft or loss of the car, the lessee is obliged to report the incident in writing to the nearest police authority within 24 hours.
The car may only be driven by the lessee and an additional driver, who has been declared in the rental contract. Both drivers must be between 23 and 75 years of age and hold a valid Greek/European or International driving licence (together with the original driving licence of the country concerned) issued at least one (1) year ago.
The cost of petrol is borne by the lessee.
Periodic maintenance of the cars is provided by Vorent Car Rental & Transfer. It is prohibited for the Lessee to repair the car in case of damage. The tyres of the cars are replaced at regular intervals due to natural wear and tear. Damages due to misuse of the car, such as but not limited to tire damage from pavement and potholes, are the responsibility of the Lessee.
It is prohibited to load the car onto ships without the prior written approval of the lessor company. In these cases there is a charge for special insurance cover.
The car is not allowed to leave Greece.
It is prohibited to transport flammable materials, pollutants, drugs and any other materials unrelated to this contract, as well as the use of the car as an instrument for committing an illegal or criminal act. The violation of this condition as well as the damage resulting from the violation shall be borne by the lessee driver.
Vorent Car Rental & Transfer is not responsible for the loss of the lessee’s personal belongings and those of the lessee’s passengers in the rented car during the rental period.
The lessee expressly agrees that Vorent Car Rental & Transfer is not liable for any positive or consequential damage suffered by the lessee or third parties during the rental period and no claim can be made against Vorent Car Rental & Transfer for the above cause.
The lessee consents to the detailed entry of his/her personal data in an electronic file kept by Vorent Car Rental & Transfer. It is expressly agreed that Vorent Car Rental & Transfer has the right to use this data when the lessee during the rental period makes untrue statements or breaches the terms of this agreement and to forward this data to the authorities of the country in case of suspicion of a criminal or other offence.
Pets are not allowed.
Conditions of insurance
CDW – Indemnity of payment for damage caused:
Renter is fully exempt from liability for any damage to the car:
Over 600€ +VAT if he/she accepts and signs the relevant terms of the company’s policy for the categories A,B,C,C1,C1D,C1C,C2,C2C,CD,D,DD,DDD,DSW,K,K1,K2,K2MAN,K2F,K4,KD,KDD,GM,G,G1,G1G,G2,G3,G4,GD,GD4,GD6,GQ,GQD,J,JD
over 700€ +VAT if he/she accepts and signs the relevant terms of the company’s contract for the categories H1,HD,F7,F7D,FAD,FFC,FFD,F5S
over 900€ +VAT if he accepts and signs the relevant terms of the company’s contract for the categories FF1,F1,F2D,F3D
over 1200€ +VAT if he/she accepts and signs the relevant terms of the company’s contract for categories J1,J2,J3,J7
over 1500€ +VAT if he accepts and signs the relevant terms of the company’s contract for categories FD,J4,J4F,JL,L,L1,L2,L3,LD
A prerequisite for the exemption of liability is that the damage is not demonstrably due to a violation of the Road Traffic Code.
SCDW – Exemption from payment of damages caused:
The renter is fully exempt from liability for any damage to the car:
More than 300€ +VAT if he/she accepts and signs the relevant terms of the company’s contract and pays the amount of 6€ in addition to the CDW, for each day of rental for categories A,B,C,C1,C1D,C1C,C2,C2C,CD,D,DD,DDD,DSW,K,K1,K2,K2MAN,K2F,K4,KD,KDD,GM,G,G1,G1G,G2,G3,G4,GD,GD4,GD6,GQ,GQD,J,JD
over 450€ + VAT if he/she accepts and signs the relevant terms of the company’s contract and pays the amount of 12€ in addition to the CDW, for each day of rental for the categories F1,F2,F2D,F3D
over 650€ +VAT if he/she accepts and signs the relevant terms of the company’s contract and pays the amount of 12€ in addition to the CDW, for each day of rental for categories J1,J2,J3
over 650€ + VAT if he/she accepts and signs the relevant terms of the company’s contract and pays the amount of 20€ in addition to the CDW, for each day of rental for the categories J7
over 750€ + VAT if he/she accepts and signs the relevant terms of the company’s contract and pays the amount of 20€ in addition to the CDW, for each day of rental for the categories FD,J4,J4F
over 750€ + VAT if he/she accepts and signs the relevant terms of the company’s contract and pays the amount of 30€ in addition to the CDW, for each day of rental for the categories JL,L,L1,L2,L3,LD.
A prerequisite for the exemption of liability is that the damage is not demonstrably due to a violation of the Highway Code.
It does not cover the following:
Damage to the interior of the car
Fines resulting from infringements of the Vehicle Code.
Mechanical damage caused by the driver’s fault
Damage to exterior mirrors caused by the fault of a vehicle caused by the driver’s fault.
Damage to tyres
Damage to the underside of the car
Breaking of locks – damaged locks
Loss of the car’s antenna
Damage to the vehicle caused by a traffic offence (STOP violation, traffic light violation, speeding, etc.)
No insurance coverage is NOT applicable:
when the vehicle is transported by boat.
if the driver is found to be under the influence of alcohol or drugs
damage caused by driving on unpaved roads
for damage to the underbody, wheels, hubcaps, tyres, mirrors, antenna, crystals and interior
for loss of personal effects in the vehicle
for accidents caused by a driver not declared in the rental contract
loss or destruction of the vehicle key
loss or destruction of GPS Navi devices, child seats, snow chains or other additional equipment
The hirer is responsible for compensation and reinstatement of all damage caused to a vehicle if it is proved that:
Driving the car under the influence of drugs or alcohol.
After an accident, failed to stop and take the necessary actions, such as not notifying Vorent Car Rental & Transfer , the Traffic Police (911), obtaining names and addresses of the parties involved in the accident, and not moving the car from the accident scene before the Traffic Police and an insurance company representative arrived at the scene of the accident.
Using the car for improper and illegal purposes, e.g. smuggling, theft, illegal transport of goods and merchandise.
Driving the car overloaded, e.g. while there are seat belts for four people, there were five people in the car.
The car was driven by someone whose name was not on the rental agreement.
Used the car for any kind of racing or competition.
Driving the car on unauthorized roads such as beaches, unsuitable roads, mountains, etc.
Drove the car without obeying the Highway Code, e.g., violating traffic lights, STOP sign, speed limit, entering oncoming traffic, etc.
Payment terms for reservations
The client is obliged to pay the full amount due for the rental in advance in order to successfully complete the reservation, in the following ways:
Deposit in a bank
*Payment must be made within 6 hours at the latest in order not to cancel your reservation, unless the pick-up of the vehicle is less than 6 hours away, in which case you must pay immediately.
For international transfers, please use the following account. International transfers are not valid when the vehicle pick up is in less than 3 working days. In this case, payment must be made by debit/credit or credit/debit card charge.
Your payments are supported by the Verified by Visa and MasterCard SecureCode cardholder authentication services of the Visa and MasterCard Payment Organisations respectively. The cardholder authentication service is provided by the Bank, in cooperation with third party providers. These services are intended to offer you additional protection when making payments from the web with your card, provided that they have been activated by the issuing bank of the card you use and that you have already obtained a personal code (pin) to be used exclusively for web payments, following the instructions of your Bank. The implementation of the cardholder authentication service may require the transfer of your card details to a third-party provider cooperating with the Bank.
ATTENTION: Even if your card issuing bank does not yet participate in the Verified by Visa and MasterCard SecureCode services, your transaction will be normally accepted and executed securely.
In case of cancellation of a reservation, vorent car rental & transfer is entitled to retain the following cancellation fees:
40% of the total rental cost, for cancellations declared up to six (6) days before the rental start date.
60% of the total rental cost, for cancellations made between one (1) and five (5) days before the rental start date.
In the event that the rental is either the same day or the customer does not show up the total rental cost is non-refundable.
Note: In case of returning the vehicle earlier than the expiration date of the reservation-rental, no refund will be given.
Vorent Car Rental & Transfer may provide the customer with a free cancellation if the customer chooses to pay the deposit shown when booking the vehicle through the website.
In this case, the total rental amount will be refunded to the customer while the amount of the Free Cancellation will be kept. The Free Cancellation applies to cancellations made up to 24 hours before the rental date. Otherwise the total rental amount will not be refunded.
Cancellations must be sent in writing to vorent car rental & transfer at
Other terms and conditions
* It is not possible to rent any vehicle for a duration of more than 30 days through www.vorent.gr. If the duration exceeds 30 days, the interested party must contact Vorent Car Rental & Transfer directly, using the methods indicated on the contact page of www.vorent.gr
The car is always the property of Vorent Car Rental & Transfer. This is only a rental agreement. The lessee is in no way and under no circumstances a representative of Vorent Car Rental & Transfer. The lessee acknowledges that he/she does not acquire any rights other than those stated in this agreement.
During the term of the hire all additional drivers shall be jointly and severally liable with the Hirer
This agreement supersedes any other prior written or oral agreement between Vorent Car Rental & Transfer and the hirer
Vorent Car Rental & Transfer may not waive its rights under the law and this agreement
Any modification of the terms hereof is void unless agreed in writing
The lessee agrees and accepts that all the above terms and conditions apply both in the case of the original agreement with Vorent Car Rental & Transfer and in the case of an extension of the rental period and/or replacement of the originally rented car with another.
In the event of a difference between the copies and the original of this agreement, the original in the possession of vorent car rental & transfer shall prevail.
The contracting parties acknowledge and accept all the terms of this agreement as material and essential for the purposes of this agreement.
This agreement shall be governed by Greek Law and any dispute arising between Vorent Car Rental & Transfer and the lessee arising out of this agreement shall be subject to the exclusive jurisdiction of the courts of Thessaloniki.
It is expressly declared to Vorent Car Rental & Transfer by me, the lessee driver of the car, that I have read the above terms and conditions and accept them unconditionally promising to abide by them.
The tenant is required to present a credit card as a guarantee for the rental, even if the payment is made in cash money. The rental is prepaid.
Deliveries – Pick-ups outside of business hours:
Customer surcharge 25€.
Deliveries – Pick-ups outside the stations:
Deliveries and pick-ups outside the stations are carried out on request of the customer. The charge for deliveries and collections within cities is 15€+VAT, while for deliveries and collections outside cities the charge is 25€+VAT plus 1,45+VAT per km
Charge for each delivery or pickup after business hours, 23€
The charge for each additional driver is 5€/day. The maximum number of drivers is fixed at 3 persons.
FUEL SERVICE CHARGE: €16.
LOADING SERVICE CHARGE: €10.
CHILDREN’S SEATS: Available by reservation only and at a charge of €10 per day.
GPS: Available only by reservation and at a charge of 5€ per day.
SNOW CHAINS: Available only after reservation and at a charge of 5€ per day.The cost of damage or loss of the car is paid even if the renter is covered by his credit card or a third party insurance service. In this case, the renter is obliged to pay Drive the full cost of repair or replacement of the car, which he/she will then claim himself/herself from his/her credit card or other insurance provider.
Keys and locks are not covered by the mixed insurance (FDW & WUG). The tenant is responsible for the cost of replacing and repairing keys and locks. There is also a charging policy for recovery of keys locked inside the vehicle